Why 100 Percent Is Better – Carolina Living Real Estate

Happy New Year From Carolina Living Real Estate

I have been thinking about this topic allot lately.  I almost named it ‘what would Donald Trump do’?  The reason is this.  Donald is a business man and he is always looking for the best deal or opportunity that will make him successful.  Real Estate agents should have the same mindset.  Sadly, most don’t.

We have agents at Carolina Living Real Estate that have worked for the biggest named companies in the Charlotte and Lake Norman areas.  We have had the opportunity to see what the Brand actually brings to the table.  We have all worked for 50% or 64%.

From reading Donald Trump and other very successful people, we know that they carefully analyze a decision before making it and once having made it will re-evaluate it often.  While they don’t look back, they keep an eye on the ball at all times.

We encourage agents, during business planning, to evaluate where their dollars are actually going and if dollars spent are actually resulting in Value Add!.  After all it takes money to make money!   It dawns on me that many consumers feel agents are overpaid because some actually do just put a sign in the yard and enter the data into the MLS.  In their defense, if they are giving 30-50% back to their broker, they really don’t have marketing dollars.  To take that a step further, in this market many consumers are saying, “Will you discount your commissions?”.   So, to get the business they may agree to discount and then have pennies left over when then transaction closes.

Another aspect of this how our clients feel about the company we work for.  Before I ever left a Brand name company I asked each client I had worked, “Would they work with me if I did not work for Company A?.  The answer was a resounding yes.   You see it is not about the company, it is about the service we bring.   Our MLS and our websites, show listings from ALL companies!  NO company is immune to the dreaded expired listing.  You see it is not about the company.  It is about the product, the price, the service and the marketing.

Some companies tout the training is worth paying them thousands of dollars.  In some cases the training is very good.  Is it worth potentially 20,000 or more (if you close deals)?  I don’t think so.  We offer some of the best technology training in the area.   We have open discussions about marketing ideas.  We also as a company share ideas on cost effective marketing.  This is real world stuff.

It amazes me that many companies spend a lot of time on ‘marketing’ training.  Of course, they want you to make sales, they make alot of money when you sell.   I feel strongly we need to train on real world scenarios of how we can do our jobs better and represent our customers by understanding the nuances of our transaction forms and how we can give the best advice.  I recently wrote a post about Home Warranties that I am sure most agents have NO idea.   Once learning about how they really work, we sent an email blast to all of our agents make sure they understood and how they can best represent our customers.  That stuff in important!

Note:  How many agents does it take to recruit to make decent money in the multi level marketing agencies!  Ask that question and see about the response.  Then ask about retention of agents.  It takes a long long time.  Then add up how much annually you have paid the company and calculate how long it would take and how many agents it would take to break even.  So, if you pay $26,000 to earn 100% in a year.  You get the picture.

As you evaluate your business plan for 2011, consider where your dollars are going.  I am quite sure your company needs you more than you need them.

Never take you eye off the ball and remember you are running a business!

Have a great 2011 and if you are looking for a change,  give us a call at 704 451 7051!

Is Your Home Warranty Really Protecting You

We Realtors, when representing our seller and buyer clients, often time recommend a Home Warranty to protect our clients from something major happening to the home.  We recommend to our seller clients to have protection during the sales process as offering it to a buyer.  On the buyer side, we often time use this a negotiating tool for our clients.

However, does your Realtor really know if the protection is really the protection your needs?  I would argue NOT.

Do they really consider the age of the home or do they just recommend a carrier that covers things like water-heaters, HVAC etc. and assume that you can sleep well a night because ‘ we got it covered’!

I can tell you that there is a little secret that the Home Warranty Companies do not tell.   Just because your policy says replacing or fixing  the water heater is covered, it really might not be.

Case in point!

Our Property Management Division has a client that recently had an issue with the water heater leaking.  The tenant called us as required and we in-turn called the Home Warranty Company.   The Home Warranty Company called HIS/HER preferred plumber to prescribe a solution.  The solution, Water heater had to be replaced!

Cost… $650.00 which included the diagnosis, labor and new water heater.  WHAT! , we have a home warranty!!!

However, the plumber stated to the Home Warranty Company that the water heater was no longer ‘up to code’.  HUH! Where does it say that in the Policy?  uh, er, hmm,  IT DOESN’T!

So, I ask again.  Does your Realtor really know if you are covered?  At Carolina Living we now know to ask a whole more questions instead of just recommending the cheapest Warranty!

Have a Home Warranty Policy?  One of your New Years Resolutions should be to call them!

Homeowners Recoup More With Exterior Replacement Projects

It is about the Curb Appeal!

According to Real Trends, as part of the 2010-11 Remodeling Cost vs. Value Report, Realtors recently rated exterior replacement projects among the most cost-effective home improvement projects, demonstrating that curb appeal remains one of the most important aspects of a home at resale time.

According to the report, replacement projects usually outperform remodel and addition projects in resale value because they are among the least expensive and contribute to curb appeal.

Nine of the top 10 most cost-effective projects nationally in terms of value recouped are exterior replacement projects.

The top two replacement items bring a return on the investment are front door replacement and garage door replacement.  Another item that ranks high involve various forms of siding replacement.

Other items mentioned were window replacement, wood deck addition or upgrade and minor Kitchen remodel.

The article mentions various estimates with regard to return on investment and you can read the entire article on the Real Trends Website

The New NC Offer To Purchase Is Coming – Are You Ready?

Or a better question might be:  Is Your Realtor Ready?

At Carolina Living Real Estate, we are getting ready!  We are meeting weekly to discuss the nuances of the changes.  Additionally there is mandatory training we have to take so that when it goes live on Jan. 1st, we will be ready.

In addition to the changes to the Offer to Purchase, our listing agreements and numerous addendum are changing to support the major changes in the Offer To Purchase.

If you are familiar with our Offer To Purchase then you are aware that we had an Alternative 1 and an Alternative 2 as choices for how we wanted to handle contingencies and the buyers ability to do their due diligence.   There were a lot of gray areas that caused problems with the termination of the contract and the handling or earnest monies.

For example, there was language concerning the inspection that was written in a way that left a lot to interpretation of which there could be several.

So, our new contracts eliminate alternative 1 and is now centered around what we used to know as Alternative 2 which in short can be described like this.  The buyer is using option money to buy time to do his/her due diligence.

The difference is that with the use of option money, the buyer can opt out of the contract for ANY reason.  However all option monies belong to the seller!

This option money is going to be a source for much discussion and negotiation.

The best thing to do is to discuss all your options with your agent.  Make sure he/she knows all the ins and outs of the new contract and can advise you appropriately.

Here are a few things that buyers and sellers should do up front and are things that used to be done chronologically during the course of the contract phases.

1.  Sellers should get a home inspection up front.  While the buyer will most likely get his/her own done, getting an inspection done and making repairs should enable the seller to require more option money because he/she has ensured it is in good shape already.

2.  Sellers should consider purchasing a home warranty up front.  This also protects both the buyer and the seller.

3.  Buyers should contact a lender and be get  fully qualified to buy with everything but the home he/she is going to purchase.

This is a very short synopsis of what is on the horizon.  Stay tuned for more tips concerning our document changes…

Should You Trust Your Realtor

Carolina Living Real Estate - Charlotte NC

Even in the best of times, some people perceive that Realtors are just money hungry so and so’s that are just out to make a quick buck.  In trying times, some perceptions are magnified.

Recently we had a situation where one of our Carolina Living Agents was relieved of his services with assisting a buyer find a home.  WHY?

  • He was given criteria in which to find a home which included, schools, price, bedrooms etc.
  • He spent hours finding and researching homes.
  • He spent more time showing numerous homes.
  • He write up multiple low-ball offers even though he was quite certain they had no chance in heck of being accepted.
  • He gave his opinion that the offers were not very realistic! (as evidence of the seller not even countering the original offer)

Realtors are many things.  We are trusted advisers, we are chauffeurs, we are cheerleaders, sometimes we are babysitters and pet sitters, we are clients security blankets against lawsuits and making poor decisions.

By the way, the reason the agent was relived of his services was because he was ‘not on the same page’ as the buyer because he gave her what she asked for.  Advice and Knowledge.  The unfortunate things was that the advice and knowledge did not fit inthe category of ‘Yes’ man!

My advice to the agent.  So be it.  Your better off.

Realtors are held to a higher standard than many professions.  The public has the NC Real Estate Commission to file complaints and other agents have the Carolina Realtor Association to address agent to agent issues.

Realtors are indeed trustworthy.  We are required to put our clients needs above our own.  Most good Realtors do this day in and day out.  While we sometimes come across selfish people like the client mentioned above,most clients do respect Realtors and quite frankly, we deserve every bit of it.

Listing Your Charlotte Area Home For Sale

You Need To List Your Charlotte Area Home For Sale

Have you been with another agency and not getting results?  Are you looking for an agency that is innovated with it’s techniques.

Let Us List Your Property and give us at least 4 months to produce more showings than you ever had before.  Our marketing techniques are about where people are actually looking!

EXPOSURE ON THE INTERNET!!!

Selling your home in a market as competitive as it is now and with the inventory is being high, What you are going to need the most is Exposure.

As you may know, the new #1 way that Home Buyers look for Charlotte Real Estate for Sale is through the Internet. It is no longer from Print Ads or Open Houses. The traffic you need is through the web and mobile devices.  Today’s buyers are savvy with technology!

Carolina Living Real Estate  owns and operates several Real Estate Websites with over 1000 Web Pages and Blogs about real estate in the surrounding Charlotte and Lake Norman areas.  Our company is set up that our listings are syndicated to numerous popular real estate websites over the internet via our IDX solution, extended Realtor.com and more.

Also, many agents can claim to to have a website.  However if you ask them how they know the site is getting traffic, they get a deer in the headlights look.  We use tools like Carolina Living Real Estate Google Analytics to carefully monitor how users of the internet actually find us.  Our traffic across our websites number in the 1000’s daily.

Does your company have a Property Management division?  Believe it or not, we have one and our renters turn into buyers.  Whose home are we going to first introduce to our clients?  YOURS!

Is your agent using bar codes to link to videos and more pictures?  More and more buyers have mobile bar readers on their smart phones.   We are a company that uses this technology to give you even more exposure.  We use this on flyers, the internet and anywhere else we market your home!

Have a smart phone?  Download the mobile bar code reader application.  It is FREE!

Charlotte Real Estate by Carolina Living Real Estate

Looking for a innovative company to list your home?  Look no further than Carolina Living Real Estate.

Contact us for a FREE comparative market analysis.

It’s Time To Winterize Your Home

Carolina Living Real Estate service Charlotte

The weather will soon be getting colder around Charlotte and it’s important to take the proper measures to winterize your home

Here are some highlights:

  • Call an HVAC professional to inspect and clean your furnace. The best piece of advice I can give you is to turn the furnace on and have it inspected before the coldest winter months. The last thing you want is to have a faulty furnace when the temperature starts to plummet.
  • Inspect your doors and windows for cracks and exposures. According to EarthWorks Group, the average American home has leaks that amount to a nine-square-foot hole in the wall…that’s a lot of cold air coming into your home during those winter months!
  • Clean out gutters and prevent the formation of potential ice dams by removing any debris.
  • Drain air conditioner pipes and shut off the AC water valve. If you’ve never experienced a burst pipe during a winter freeze now would not be the time to start. Shutting off the AC water valve and making sure the pipes are drained will save you from many unnecessary headaches this winter.

Read the rest of : 10 ways to winterize now

Carolina Living Property Management Hits Milestone

Charlotte 10/31/2010

Carolina Living Property Management, a division of Carolina Living Real Estate, hit a milestone of 35 single family homes under management.

Concentrating on the single family market, Carolina Living charges no upfront fees and a very reasonable 8% management fee which is helping it steamroll into the property management picture.

Carolina Living Property Management offers a complete solution by partnering with our sales agents and agents with other firms listing the home for sale.  While listing and marketing the homes for rent, the listing agent continues to list the home for sale, in a effort to find the homeowner a solution.

Carolina Living Property Management currently focuses on single family homes in a effort to keep its focus on one core competency.

Learn more at the Carolina Living Property Management website.

Carolina Living Real Estate Embracing Green Solutions

At Carolina Living we are embracing technology that eliminates the hassle of shuffling paper.  With our adoption of the software offered by Gopaperless.com, we can now get all documents signed, sealed and delivered without the client ever picking up a pen, faxing, scanning or handling paper at all.

At Carolina Living Real Estate we are always embracing new technology that enables to serve our clients better and more effeciently.

Contact us and let us show you how.